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Opportunity abounds for Canadian mid-market businesses
Nitin Kawale, president of Cisco Canada, offers his thoughts on how technology is transforming the competitive landscape for mid-market companies in Canada. In this short interview, Nitin discusses how...
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The benefits of collaboration to a growing mid-market business
We can all agree that collaboration is important to any thriving business. Mid-market companies are a prime example of why collaboration is imperative. As these companies continue to grow...
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University of Fredericton: Taking students beyond the classroom
One of the things I find so amazing about Canadian SMBs is their creativity. Small companies can’t afford to be stagnant – in today’s connected world competition can not only come from local or...
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Q&A with the University of Fredericton part 2: Differentiating through...
In the first half of my chat with Peter Mersereau, Operations Manager at the University of Fredericton (UFred), we talked about the challenges facing an online university, such as bringing students and...
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A journey into the future: from PBX to Collaboration
This blog will provide you with the background to a panel discussion that I will be a part of at the Know Your Alternatives 2013 event on February 7th, 2013 at the Metro Toronto Convention Centre. For...
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Technology Prediction: Why SIP could be the next big thing in 2013, Part 1
As I started to write this entry at the start of 2013, my goal was to consider predictions for the collaboration space in the coming year. Most are familiar with the trends that dominated this area in...
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Considering interoperability: Why SIP could be the next big thing in 2013,...
In part one of this blog I shared my technology prediction for 2013, that the use of SIP URIs to communicate between employees and outside contacts would accelerate and have a significant impact on the...
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TelePresence for SMBs: It isn’t just for the big guys anymore
Last week I spoke with Gary Isaacs on this blog about how my customers in the mid-sized business sector are using, and benefiting from, Cisco’s technology solutions. We also discussed some of the...
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Making it easier for partners to do business with Cisco in the mid-market
By Donna Cooney, Director, Partner Development, Collaboration, Cisco Canada Recently we introduced several collaboration products, programs and incentives aimed at helping our channel partners and...
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Imagine the Possibilities and Realize the benefits of Organization Innovation...
This is the first in a series of blogs where I will discuss the capabilities that are driving innovation in the design and structure of retail financial services organizations. These capabilities shape...
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Customer Experience – The new competitive frontier for retail banks in an...
A consistent, superior customer experience is a key element for every bank as they define and implement Omni-channel delivery strategies. In fact, financial services firms are working to shape the...
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Nurses, technology, and the changing face of healthcare
By Shanti Gidwani, National Senior Director, Healthcare Recently, I had the honour of speaking at the Saskatchewan Registered Nurses Association’s annual general conference – what a thrill! It was an...
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CareConnectHere: Helping transform healthcare delivery in Canada
By Shanti Gidwani, National Senior Director, Healthcare Imagine mobile healthcare services being delivered to your place of work, even though you work in a rural or remote part of Canada – a farm even....
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How cool is this? Connecting students to researchers via video from the...
Inspiring our Canadian youth to get excited about science, technology, engineering and math (STEM) is critical to all of us. Our youth will be key to helping Canada succeed in a more fierce global...
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Why every community in Canada needs one of these. Meet REGS
This month Cisco innovations and solutions will be on display at GTEC 2013, the largest national Canadian public sector conference in Canada. Taking place in Ottawa from October 7 – 10, this is the...
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How Pervasive Video Solutions Can Empower Canadian Enterprises
Over the last five years, we’ve seen how the development of video-enabled software has transformed the way we communicate with one another and how organizations conduct business. By allowing us to...
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Four questions every Small Business owner must ask when considering...
They say communication is the key to success in a relationship, and that rule certainly applies to the relationship between business owners and their employees and customers. Collaborative technology...
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Collaboration technology and sunshine, any questions?
It’s not hard to convince anyone to visit beautiful Boca Raton, Florida and I couldn’t think of a better excuse to head down there myself than attending this year’s Cisco Collaboration Summit....
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How a transformational pilot changed how healthcare is delivered in remote...
By Shanti Gidwani, National Senior Director, Healthcare As we in British Columbia (BC) celebrated the official transfer and ‘birth’ of the First Nations Health Authority (FNHA) on October 1, 2013, I...
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Customer Success from Coast to Coast
Part of Cisco’s philosophy is that we help change the way people live, work, play and learn by fostering technological innovation. We’ve seen examples of this across the world, but often we don’t have...
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